SHIPPING & DELIVERY
Elsie + Me ships Australia Wide!
Elsie + Me creates all your items to order. You can expect 1-2 weeks for your order to be shipped. Sometimes it can be sooner depending on your order. If you need your order quicker we have a Rush my Order option below.
All our labels are shipped with Australia Post. Your order will be shipped once it has been completed. Shipping and handling cost start from $3 untracked or from $10 tracked postage. Postage fee will be calculated at the checkout.
You can also choose to have your order express posted which means it will be shipped quicker within Australia.
Effective 20th April 2020, Australia Post are temporarily suspending the Express Post guarantee of a refund and replacement envelope or satchel for articles that don’t meet the next business day delivery standard.
Express Post is still available.
Australia Post Express Post service will continue to be their fastest postal deliver option for customers – and they will continue to prioritise those deliveries. They just may not be delivered the next business day every time.
This change is due to delays to their delivery service caused by the ongoing impacts of the coronavirus pandemic, including:
- a significant increase in parcels that require manual sorting
- social distancing measures in place at their facilities, which mean we can’t process items as quickly as usual
- a significant reduction in the availability of passenger flights – which, in addition to their dedicated overnight airfreight network, also carry our parcels
The temporary removal of the Express Post guarantee is not intended to impact any rights that customers have under the Australian Consumer Law.